This is a fantastic read for anyone using software, and everyone should give it a read...
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html
When you report an issue, we need information in order to debug it, because we may not be seeing it here on our test platform, or even using our test accounts on Wincustomize.
Information you should always give us...
So this is basically a 'help us, help you' situation. I'll take a look at the issue, but without specifics I may not be able to find the bug youre seeing.
Yes thank you for pasting that.
Took me a while to figure out that it was a message box that popped up after you hit 'Send' that had the 'Some server side...' thing in it.
Shoulda noted that we would also like to see the steps taken to reproduce, and the best estimate as to what action produced the error... if at all possible.
We have some server space issues atm and are working to resolve that. Once that is resolved I'll do some more testing and get back with you all here on this thread.
Gah. I have multiple personality disorder today (that was my post there above this one)
Issue seems to be resolved. I say 'seems to be' because I would like you all to test and confirm that it has been.
Thanks